Terms of Service – eske-beauty-ie
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ESKE BEAUTY

TERMS OF SERVICE

These terms and conditions (‘the Terms’) govern the users (‘you’ or ‘your’) use of the website EskeBeauty.com (‘the Website’). Use of EskeBeauty.com includes accessing, browsing, or registering to use the website. Please read these terms of website usage carefully as they affect your legal rights.  If you do not agree to these terms, do not use or access the Website. Please contact us with any questions or queries relating to the Terms.

The Terms of use also refer to additional terms which relate to your use of the Website. These include:

  1. Our Privacy Policy; which sets out the terms on how we process any personal data we collect from you, or that you provide to us.  By using the Website you are consenting to such processing.
  2. If you make a purchase from the Website, the Terms and Conditions of supply will apply to the sale.


About Us
Eskebeauty.com is operated by Eske Pharmacy. We are registered in Ireland, company number 331831.
Our physical trading address is Main Street, Donegal Town, Ireland. We are registered for VAT (VAT number 6331831T).
We are regulated by the Pharmaceutical Society of Ireland.


Delivery & Returns

  • We offer free shipping on all orders over €45 in the Republic of Ireland. For orders under €45 we charge €6.00 (Ireland) / £5.50 (UK). For more on shipping see our Shipping Policy.
  • We offer 30 day returns. For all returns enquires please contact: customerservice@eskebeauty.ie. To learn more see our Refund Policy.

Changes to the Terms
We reserve the right to revise the Terms at any time.  These changes are binding on you.


Changes to the Website
We will update the Website from time to time and may change the content at any time. However, please note that any of the content on the Website may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that the Website, or any content on it, will be free from errors or omissions.


Accessing the Website
The Website is available free of charge to it’s users. We cannot guarantee that the Website or any content on it will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice.

We will not be liable to you if for any reason the Website is unavailable at any time or for any period. You are also responsible for ensuring that all persons who access The Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


Your Account and Password
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows’ your user identification code or password, you must promptly notify us at customerservice@eskebeauty.ie.


Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights on the Website, and of the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Website for your personal use and you may draw the attention of others to content posted on the Website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged. You must not use any part of the content from the Website for commercial purposes without obtaining a licence to do so from us or from our licensors.

If you print off, copy or download any part of the Website in breach of these terms of use, your right to use the Website will cease immediately and you must, at our request, return or destroy any copies of the materials you have made.


No Reliance on Information
The content on the Website is provided for general information purposes only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content of the Website. Even though we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied that the content on the Website is accurate, complete or up-to-date.


Sales of Medicines
We do not sell medicines on the Website.


Record Keeping
A record of each transaction made will be retained for two years from the date of purchase. 

Details will include: transaction date, product name and quantity of the item purchased and the name and address of the recipient the item was shipped to.


Price of Goods
While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.


Discounts & Offer Codes
All discounts and offer codes are applied to the value of the order, excluding delivery costs and are subject to our General Terms and Conditions. In order for the discount to be applied the offer code must be entered into the discount code area on the checkout page and applied for the discount to be deducted from the order. Discounts cannot retrospectively be applied to orders once they are placed. Discounts cannot be combined and only one discount code per order can be done. 

Items already reduced, that display a reduced price and selected brands* are excluded from discount offers. (*these brands are subject to change at anytime)

All discount codes and offer codes can be amended or withdrawn at anytime. 


Limitation of Our Liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Irish law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, the Website; or
  • use of or reliance on any content displayed on the Website.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide the Website for domestic and private use. You agree not to use the Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on the Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


Uploading Content to the Website
Whenever you make use of a feature that allows you to upload content to the Website, or to make contact with other users of the Website, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to the Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us [and other users of the Website] a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you licence to us are described in the next paragraph (Rights you licence).

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Website.

We have the right to remove any posting you make on the Website if, in our opinion, your post does not comply with our content standards set out in our Acceptable Use Policy.

The views expressed by other users on the Website do not represent our views or values.


Viruses
We do not guarantee that the Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmers and platform in order to access the Website. You should use your own virus protection software.

You must not misuse the Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Criminal Damage Act 1991. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.


Linking to our Website
You may link to our home page on the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the Website in any website that is not owned by you.

The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on the Website other than that set out above, please contact customerservice@eskebeauty.ie


Third Party Links and Resources in the Website
Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.


Applicable Law
These terms of use, it’s subject matter and it’s formation, are governed by Irish law. You and we both agree to that the courts of Ireland will have exclusive jurisdiction. [Note assuming Irish customers only; other EU consumers would be entitled to sue in their home countries.]


Contact Us
If you are unhappy with the products you have received from us or wish to contact us please do so by email at customerservice@eskebeauty.com

FAQs

Below are some common customer queries - don't hesitate to reach out if yours isn't listed!

We are available business hours Monday to Friday 9am-5.30pm via phone or email

  • Phone: 0749708074
  • Email: customerservice@eskebeauty.com
  • Contact Form above

ESKE BEAUTY

Customer Testimonials

Christine L.
Verified review

Was very impressed with after sales service customer services was great the items arrived early the perfumes are great for the price.

Susan C.
Verified review

Amazing value and speedy delivery. Highly recommend Eske. Will deffo purchase again. A+++++

Emma W.
Verified review

Fantastic service, speedy delivery and great product :) thank you x

Sarah W.
Verified review

Amazing! Smells unreal, delivered in 24 hours, gorgeous thoughtful packaging. Very happy x